Navigating the NDIS Ordering Process with 4MOBILITY WA

July 7, 2025 4MOBILITY WA

As an NDIS provider, 4MOBILITY WA understands the importance of streamlining the ordering process for our clients. Whether you're a plan-managed, NDIA-managed, or self-managed participant, we're here to guide you through the steps to ensure you receive the assistive technology you need.

Understanding Your NDIS Plan

The first step in the ordering process is to review your NDIS plan. This document outlines the funding available for your specific needs, including any allocations for assistive technology. It's important to familiarize yourself with the details of your plan, including your plan start and end dates, the funding available, and any specific requirements or restrictions.

If you're unsure about the details of your plan, don't hesitate to reach out to your Support Coordinator or Plan Manager. They can provide valuable insights and help you navigate the process.

Connecting with 4MOBILITY WA

Once you've reviewed your NDIS plan, it's time to connect with our team at 4MOBILITY WA. As a registered NDIS provider, we're here to support you every step of the way. You can reach us by phone, email, or by visiting our showroom in Perth, Western Australia.

When you contact us, be prepared to share the following information:

Your NDIS participant number
Your plan start and end dates
The specific items you're interested in, such as wheelchairs, shower aids, beds, or walking aids
Any relevant medical or functional assessments that may be required

Our team will work closely with you to understand your needs and ensure that the items you're requesting align with your NDIS plan.

Submitting Your Order

With the necessary information in hand, our team will guide you through the process of submitting your order. Depending on your NDIS plan management, the steps may vary slightly:

Plan-Managed Participants

If your NDIS plan is plan-managed, we'll work directly with your Plan Manager to submit the required documentation and obtain the necessary approvals. This may include providing quotes, completing forms, and liaising with your Plan Manager to ensure a smooth process.

NDIA-Managed Participants

For NDIA-managed participants, we'll assist you in navigating the PRODA (Provider Digital Access) system and submitting the required documentation through the NDIS portal. Our team will be available to answer any questions and provide support throughout this process.

Self-Managed Participants

If you're a self-managed participant, we'll work closely with you to ensure that you have all the necessary information and documentation to submit your order directly to the NDIS. We'll provide guidance on the required forms, quotes, and any other supporting materials.

Tracking Your Order

Once your order has been submitted, we'll keep you informed every step of the way. You can track the status of your order through our customer portal, and our team will be available to answer any questions or address any concerns you may have.

Delivery and Installation

When your order is approved and ready for delivery, our team will coordinate the logistics to ensure a seamless experience. We'll work with you to schedule a convenient time for delivery and, if required, provide installation services to ensure your new assistive technology is set up and ready to use.

At 4MOBILITY WA, we're committed to making the NDIS ordering process as straightforward and stress-free as possible. Our team of experts is here to support you every step of the way, from understanding your NDIS plan to delivering and installing your new assistive technology. Contact us today to learn more about how we can help you navigate the NDIS journey.